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Shipment processing time

All orders made before 3:00 pm are processed within 1-3 business day. Orders are not shipped or delivered on weekend or holiday.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

Delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Standard shipping

Canada 3-9 Business days

USA 4-10 Business days

Express shipping

Canada 1-2 Business day

USA 2-3 Business day

Shipment method Poste Canada

Delivery delays can occasionally occur.

Check out our shipping policy for more details.

Damages and issues 
Please inspect your order upon receival and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Returns & Refund

We strive to deliver you the best in quality and value. If for any reason you are not satisfied with your order we are happy to take back the product and issue you a full refund of your purchase.

Products can only be returned if they are still in their original condition and packaging. Used products, or products damaged by the customer will not be eligible for refund. 

Request your Return Authorization by emailing return@heyboutiqueco.com with a detailed reason for return and pictures or a video of the product that supports your reason. Upon approval you will receive the RA# and the address where you can mail the product you would like to return. To assure your refund please use a trackable mailing service as we will not be responsible for lost or missing packages.

Upon the receival of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.

Check out Returns and Refund for more details.